Customer Satisfaction Survey
For
Dream Clean Inc, Janitorial Services
1) Does the Dream Clean staff, managers, as well as cleaning technicians, respect your professional environment?
2) Do you have a copy of the current Janitorial Specifications that explain the tasks and the frequency of these tasks that Dream Clean is responsible for providing to your office?
3) Is Dream Clean completing tasks as agreed upon in the Janitorial Specifications? If not, please elaborate below.
4) Is the janitor's closet being maintained properly?
5) Are the floors in your office/suite being maintained properly?
6) Are the restrooms and breakroom being kept cleaned and well stocked? If not, please elaborate.
7) Have you or a member of your staff had a complaint that has not been addressed by the Dream Clean management team?
8) Are the trash cans emptied and liners changed consistently in your office/suite?
9) Does the Account Manager follow up with you about the quality of service or any concerns you may have? If not, please elaborate.
10) Please describe what Dream Clean can do to improve our services.
We appreciate you taking the time to help us serve you better!